Reference

Privacy Policy for topi4d Accounts

Open your account in seconds and we link the privacy terms to the data we actually need: phone number, OTP checks, cookie use, and device signals.

Phone OTPCookie checksDevice signalsLocal law
topi4d Privacy Policy for topi4d Accounts
HELP CHANNELS

Where to Send Privacy Requests

The fastest path is live chat from your account page, because it lets us match your request to the phone number on file and the last…

Live Chat Open live chat from the account page, then tell us whether you need access…
WhatsApp Send a message from your registered number when you cannot reach the site.
Email Use email for formal requests such as a copy of your stored data or…
DATA CONTROLS

How We Handle Your Privacy

We store only the details needed for login, payment matching, and support history, then limit staff access to the team that must see them.

Data We Keep

We store phone number, device signals, login time, and payment references only when they are needed to run the account. DANA, OVO, GoPay, and QRIS records stay limited to the status and reference we need.

Cookie Choices

Cookies keep your session active, remember language preference, and help us detect repeated login attempts. On Android, clear them in Chrome; on iPhone, clear them in Safari, then sign in again.

Session Logs

When you move between live casino tables, slots, and crash games, we keep a short session log to protect the login state and answer account questions without asking you to repeat the same steps.

Account Security

Your phone number stays tied to OTP checks, and we may ask for a new code when you open the site on a new device. That extra step helps us block access that does not match the record.

Retention Rules

We keep records only while they are needed for service, dispute handling, or legal retention. After that period, we remove or anonymize data that no longer supports the account or our required audit trail.

Change Requests

If you want to update your name, number, or contact email, send the request from the registered account or WhatsApp. Tell us the exact field, and we will confirm the change after verification.

Privacy Questions We Hear Most

Most privacy questions are about what we store, how cookies work, and how to ask for changes. We answer those requests from the registered account, WhatsApp, or email, and we match the case to the phone number on file before we share anything. If you paid with DANA, OVO, GoPay, or QRIS, the same data rules apply to the transaction record, and access still depends on local law.

We keep your phone number, device signals, OTP logs, and account settings so we can verify access and answer requests. If you add payment references through DANA, OVO, GoPay, or QRIS, we store the matching transaction record only.

Cookies keep you signed in, remember language choice, and help us spot repeated login attempts from a new browser or device. You can clear them in Chrome on Android or Safari on iPhone, then sign in again.

Yes. Send the request from your registered account, live chat, WhatsApp, or email, then confirm the phone number on file. We share the data we are allowed to release under local law.

Tell us the exact field you want updated, such as name, phone number, or contact email. We may ask for a fresh OTP check before we make the change, so the request stays tied to you.

We keep account, payment, and support records only as long as needed for service, dispute handling, and legal retention. After that, we remove or anonymize what is no longer required for our systems.

Use live chat, WhatsApp, or email and mention /privacy-policy/ in your message. That helps us route the case quickly and reply during our 09:00-23:00 WIB support window.

Yes. Where local law allows, we process your request and keep the policy terms in force; where it does not, we restrict access and data handling to the permitted scope.